Management Review Template

[Organization Name] Information Security Management System Management Review Report

Meeting Information

Attendees

Top Management:

• [Name], [Title] - CEO / Managing Director
• [Name], [Title] - CFO
• [Name], [Title] - COO

ISMS Representatives:

• [Name], Information Security Manager
• [Name], [Title] - [Role]

Other Attendees:

• [Name], [Title] - [Role]

Apologies:

• [Names of those who couldn't attend]

Executive Summary

Overall ISMS Status: [Green / Amber / Red]

Key Highlights:

• [Major achievement 1]
• [Major achievement 2]
• [Key concern 1]

Critical Decisions Made:

• [Decision 1]
• [Decision 2]
• [Decision 3]

Actions Assigned: [Number] actions assigned with owners and deadlines

1. Review of Previous Management Review Actions

Previous Management Review: [Date and Reference]

Summary:

• Total actions from previous review: [#]
• Completed: [#] ([%])
• In progress: [#]
• Delayed: [#]

Discussion: [Summary of discussion about action completion, effectiveness of completed actions, reasons for delays]

Decisions:

• [Any decisions related to delayed or ineffective actions]

2. Changes in External and Internal Issues

2.1 External Issues (Clause 4.1)

Changes Since Last Review:

Summary: [Overview of significant external changes and their implications for the ISMS]

2.2 Internal Issues (Clause 4.1)

Changes Since Last Review:

Summary: [Overview of internal changes affecting ISMS]

2.3 Interested Parties (Clause 4.2)

Changes in Stakeholder Requirements:

Discussion: [Management discussion on context changes]

Decisions:

• [Decisions related to context changes, scope changes, etc.]

3. Information Security Performance

3.1 Security Metrics and KPIs

Objectives Achievement:

Key Performance Indicators:

Performance Summary: [Narrative summary of performance against objectives and KPIs, highlighting successes and concerns]

3.2 Nonconformities and Corrective Actions

Nonconformities Identified:

Nonconformity Analysis:

Corrective Action Status:

Recurring Issues: [List any nonconformities that have recurred or persist]

Effectiveness of Corrective Actions: [Assessment of whether corrective actions are preventing recurrence]

3.3 Monitoring and Measurement Results

Security Monitoring Summary:

Significant Events: [Describe any significant security events, near-misses, or incidents during the period]

3.4 Internal Audit Results

Audit Program Completion:

Audit Program Status:

• Planned audits: [#]
• Completed: [#] ([%])
• In progress: [#]
• Delayed: [#]

Key Audit Findings: [Summary of significant findings from internal audits]

Areas of Strong Compliance: [Highlight areas performing well]

Areas Needing Improvement: [Highlight areas requiring management attention]

3.5 External Audit Results (if applicable)

Certification Audit: [Date]

• Stage 1: [Date and outcome]
• Stage 2: [Date and outcome]
• Surveillance: [Date and outcome]
• Major NCs: [#]
• Minor NCs: [#]
• Observations: [#]

Certification Status: [Certified / In Progress / Recertification Due]

External Auditor Feedback: [Key feedback from certification body]

Discussion: [Management discussion on performance results]

Decisions:

• [Decisions related to performance issues, resource needs, process changes, etc.]

4. Feedback from Interested Parties

4.1 Customer Feedback

Security-Related Customer Feedback:

• [Summary of customer complaints, concerns, or compliments related to information security]
• [Security questionnaire feedback]
• [Audit findings from customers]

4.2 Supplier/Partner Feedback

Third-Party Security Issues:

• [Vendor security incidents or concerns]
• [Supplier compliance issues]

4.3 Regulatory/Legal Feedback

Regulatory Interactions:

• [Any regulatory audits, inquiries, or feedback]
• [Compliance issues identified]

4.4 Employee Feedback

Internal Stakeholder Input:

• [Security awareness survey results]
• [Employee reported security concerns]
• [Suggestions for improvement]

Discussion: [How interested party feedback impacts ISMS]

Decisions:

• [Decisions based on stakeholder feedback]

5. Risk Assessment and Treatment

5.1 Risk Assessment Results

Risk Assessment Status:

• Last comprehensive risk assessment: [Date]
• Last risk review: [Date]
• Next scheduled risk assessment: [Date]

Risk Profile Summary:

New Risks Identified:

Risks Removed or Downgraded: [List risks no longer applicable or successfully mitigated]

5.2 Risk Treatment Status

Risk Treatment Plan Progress:

Treatment Plan Summary:

• Total risk treatments: [#]
• Completed: [#] ([%])
• On track: [#]
• Delayed: [#]
• Not started: [#]

Residual Risk Status: [Assessment of residual risks and whether they are within acceptable tolerance]

Risk Appetite Alignment: [Discussion of whether current risk profile aligns with organizational risk appetite]

Discussion: [Management discussion on risk landscape and treatment effectiveness]

Decisions:

• [Decisions on risk acceptance, additional treatments, resource allocation for risk mitigation]

6. Opportunities for Continual Improvement

6.1 Identified Improvement Opportunities

Source: Internal Audits

• [Improvement opportunity 1]
• [Improvement opportunity 2]

Source: Monitoring & Metrics

• [Improvement opportunity based on performance data]
• [Process inefficiency identified]

Source: Incidents & Lessons Learned

• [Improvement from incident post-mortems]

Source: Technology & Industry Trends

• [Technology opportunity (e.g., automation, AI, new tools)]
• [Industry best practice adoption]

Source: Employee Suggestions

• [Improvement suggested by staff]

6.2 Prioritized Improvements

Proposed Improvements for Decision:

Discussion: [Discussion of improvement priorities, cost-benefit, resource availability]

Decisions:

• [Approved improvements with budget allocation]
• [Deferred improvements with rationale]

7. Suitability, Adequacy, and Effectiveness

7.1 Suitability

Is the ISMS suitable for the organization's purpose and context?

[Assessment of whether ISMS scope, objectives, and approach align with business needs, considering context changes]

Assessment: [Suitable / Needs Adjustment]

7.2 Adequacy

Is the ISMS adequate to meet requirements and address risks?

[Assessment of whether ISMS has sufficient coverage, controls, resources, and processes to meet ISO 27001 requirements and organizational risk profile]

Assessment: [Adequate / Gaps Identified]

7.3 Effectiveness

Is the ISMS effective in achieving its intended outcomes?

[Assessment based on objectives achievement, control performance, incident trends, audit results]

Assessment: [Effective / Needs Improvement]

Overall Conclusion: [Management's overall assessment of ISMS performance]

8. Decisions and Actions

8.1 Decisions Made

Decisions Regarding Continual Improvement:

Decisions Regarding ISMS Changes:

8.2 Actions Assigned

Action Summary:

• Total actions assigned: [#]
• High priority: [#]
• Medium priority: [#]
• Low priority: [#]

9. Next Steps

Next Management Review: [Date]

Interim Reviews: [If scheduled]

Action Tracking: Actions will be tracked and status reported monthly to [Name/Committee]

Communication: Results of this management review will be communicated to [stakeholders]

10. Closing Remarks

[Chairperson's closing remarks, overall assessment, encouragement, strategic direction]

Meeting Adjourned: [Time]

Approval

Reviewed and Approved:

Chairperson: _________________________ Date: _____________

[Name and Title]

Information Security Manager: _________________________ Date: _____________

[Name]

Appendices

Appendix A: Supporting Data and Reports

• KPI Dashboard
• Risk Register
• Audit Reports Summary
• Performance Metrics

Appendix B: Previous Management Review

• Reference to previous review
• Action tracking from previous review

Distribution List:

• [Top Management]
• [Information Security Manager]
• [Department Heads]
• [Audit File]

End of Report

Congratulations! You've completed Module 6 - Performance Monitoring!

You now understand how to:

• Define monitoring requirements and select appropriate metrics
• Establish a comprehensive internal audit program
• Conduct professional, effective audits
• Report audit findings and manage corrective actions
• Conduct management reviews that drive improvement
• Document evidence to demonstrate ISMS effectiveness

Your ISMS is now measurable, auditable, and continually improving!

Next Module: Module 7 - Continuous Improvement, where you'll learn to handle nonconformities, implement corrective actions, and evolve your ISMS to stay ahead of emerging threats.